Privacy & Cookie Policy

How Leadership Solutions Global collects, uses, protects and shares your personal data when you engage with us or visit our website.

1. Who We Are

Leadership Solutions Global (“LSG”, “we”, “us” or “our”) is a multidisciplinary management consulting and advisory firm headquartered in Muscat, Oman, with offices in Abu Dhabi, Dubai, Delhi and Mumbai.

We are the data controller responsible for the personal data we process about you. For the purposes of this policy, our website refers to www.leadershipsolutionsglobal.com and related pages we operate.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, consistent with the applicable data protection laws of the jurisdictions in which we operate, including Oman's Personal Data Protection Law (Royal Decree 6/2022), the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and India's Digital Personal Data Protection Act, 2023, as well as the EU/UK General Data Protection Regulation where it applies to visitors from those regions.

2. Scope of This Policy

This policy applies to personal data we collect:

• When you visit or interact with our website;
• When you submit an enquiry through our contact forms or email us directly;
• When you apply for a role through our careers page;
• When you engage us for, or participate in, an advisory or consulting engagement;
• When you subscribe to our insights, newsletters or thought-leadership content; and
• When you interact with us on social media or attend our events.

This policy does not apply to the data-handling practices of third-party websites or services that we may link to, which are governed by their own privacy policies.

3. Information We Collect

We collect personal data that you provide to us directly, data generated automatically when you use our website, and data we receive from third parties.

Information You Provide

• Identity & Contact Details — your name, job title, organisation, email address, telephone number and postal address.
• Enquiry Content — the message, project details and any other information you choose to include when contacting us.
• Recruitment Data — your CV, qualifications, employment history and any information contained in a job application.
• Engagement Data — information shared in the course of providing advisory services, which may include commercial, financial, governance or operational information relating to you or your organisation.

Information Collected Automatically

• Technical Data — your IP address, browser type and version, device type, operating system and time-zone setting.
• Usage Data — pages visited, time spent, referring source, and how you navigate our website.
• Cookie Data — information collected through cookies and similar technologies (see Section 6).

Information from Third Parties

• Publicly available business information and professional networking platforms (for example, LinkedIn);
• Referrals from clients, partners and members of our professional network;
• Service providers who support our website hosting and analytics.

Sensitive Personal Data

We do not seek to collect sensitive or special-category personal data (such as data revealing health, religious belief or ethnicity) through our website. Please do not submit such information unless we specifically request it for a defined and lawful purpose.

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide the information or services you request;
• To deliver, administer and manage our advisory and consulting engagements;
• To assess and process job applications and manage recruitment;
• To send you insights, newsletters and thought-leadership content where you have asked to receive them;
• To operate, maintain, secure and improve our website and understand how it is used;
• To comply with our legal, regulatory and professional obligations, including anti-money-laundering and client due-diligence requirements; and
• To establish, exercise or defend legal claims and protect our legitimate business interests.

5. Legal Bases for Processing

Where data protection law requires a legal basis for processing, we rely on one or more of the following:

6. Cookies & Analytics

Our website uses cookies and similar technologies to function correctly and to help us understand how visitors use it. Cookies are small text files placed on your device.

• Essential Cookies — necessary for the website to operate and cannot be switched off in our systems.
• Analytics Cookies — help us measure and improve site performance by collecting aggregated, anonymous usage information.
• Functional Cookies — remember your preferences to provide a more personalised experience.

Our website is built and hosted on the Webflow platform, which may set cookies necessary for site delivery and security. You can control or delete cookies through your browser settings, and you can withdraw consent to non-essential cookies at any time. Disabling certain cookies may affect how the website functions.

7. How We Share Your Data

We do not sell your personal data. We may share it in the following limited circumstances:

• Within our group and offices across Oman, the UAE and India, on a need-to-know basis to deliver our services;
• With trusted service providers who support our operations, including website hosting (Webflow), email, analytics and IT providers, under appropriate confidentiality and data-protection terms;
• With professional advisers and alliance partners where necessary to deliver an engagement, with your knowledge;
• With regulators, authorities or courts where required by law or to protect our legal rights; and
• In connection with a business transaction, such as a merger, acquisition or reorganisation, subject to suitable confidentiality safeguards.

8. International Transfers

Because we operate across the GCC, India and serve clients in other regions, your personal data may be transferred to, and processed in, countries other than the one in which you are located. These countries may have data-protection laws that differ from those in your jurisdiction.

Where we transfer personal data internationally, we take steps to ensure it is protected in line with applicable law, for example, by transferring only to recipients bound by appropriate confidentiality and data-protection obligations, and by relying on lawful transfer mechanisms where required.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, tax or reporting requirements.

When determining retention periods, we consider the nature and sensitivity of the data, the purposes for which we process it, applicable legal and professional retention obligations, and the potential risk of harm from unauthorised use or disclosure. When data is no longer required, we securely delete or anonymise it.

10. How We Protect Your Data

We maintain appropriate technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures include access controls, confidentiality obligations on our team, and the use of reputable, security-conscious service providers.

11. Your Rights

While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take care when sharing information online.

Subject to the data-protection law that applies to you, you may have the following rights in relation to your personal data:

• Access — to request a copy of the personal data we hold about you;
• Correction — to ask us to correct inaccurate or incomplete data;
• Erasure — to request deletion of your data in certain circumstances;
• Restriction or Objection — to limit or object to certain processing;
• Withdrawal of Consent — to withdraw consent where processing is based on it;
• Portability — to receive certain data in a structured, commonly used format; and
• Complaint — to lodge a complaint with the relevant data-protection authority in your jurisdiction.

To exercise any of these rights, please contact us using the details in Section 15. We may need to verify your identity before responding, and we will reply within the timeframe required by applicable law.

12. Children's Privacy

Our website and services are intended for businesses and professionals, and are not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps to remove it.

13. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on LinkedIn, Instagram and X. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party website you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or for other operational reasons. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you. We encourage you to review this policy periodically.